Feedback & complaints

Feedback and complaints

Your feedback helps us improve. If something has not felt right, we want to know.

1. Talk to us

Please raise any concern with Rev. Father Joseph directly, by phone, email or in session. We will listen, respond respectfully and aim to resolve it quickly.

2. Professional bodies

You can contact the professional association Rev. Father Joseph belongs to: the Psychotherapy and Counselling Federation of Australia (PACFA) or the Australian Counselling Association (ACA).

3. Health Care Complaints Commission (NSW)

In NSW, counsellors and psychotherapists must follow the Code of Conduct for unregistered health practitioners. You can make a complaint to the Health Care Complaints Commission (HCCC): 1800 043 159 · hccc.nsw.gov.au.